Innovation
The agency divide
Navigating the emerging split between those who direct AI and those directed by it. Executive summary As artificial intelligence transforms workplaces globally, a significant divide is emerging between two classes of workers: those who direct AI systems and those who are directed by them. This “agency gap” raises profound questions about the future of work,…
Loyalty and Purpose: A blueprint for ethical business success leveraging AI?
AI-driven ethical loyalty: moving beyond transactions Loyalty in businesses today has been mostly reduced to a transactional relationship. Points, discounts, and perks dominate loyalty programs, often neglecting the deeper meaning of loyalty as a moral commitment to shared values and purpose. If we instead philosophically explore the word, loyalty is not merely about repeated engagement,…